Operational Policies
1.Platform Status
The Platform acts as an intermediary and is not a transporter.
2.User Obligations
- Follow all applicable laws
- Maintain valid documents
- Ensure lawful goods
3.Illegal Goods
Strict prohibition on:
- Narcotics
- Arms
- Hazardous materials
Violation → Immediate termination + Legal reporting
4.Insurance Scope
Third-party insurance may be facilitated through the Platform.
5.Insurance Disclaimer
The Company is not an insurer and is not liable for claims.
6.Claims Process
Users must follow insurer procedures and timelines for claims.
7.Insurance Exclusions
- Illegal goods
- Improper packaging
- Policy exclusions defined by insurer